How can I pay the charge and who do I pay?
A declaration of ownership of the property in question by way of registration is necessary when you are paying the charge for the first time on a property.
Go to www.nppr.ie to register and pay. This will allow for easy and confidential access to view your account or change your Account Details or Add a NPPR to your account as required, in the future.
What details do I require to Register my Non Principal Private Residence
The following details are required during registration
- name of the owner of the property in the case of multi owners only one name is necessary
- address for correspondence of the owner of the property
- address of the non principal private residence
- personal public service number (PPSN) of the owner of the property or in the case of multi owners the PPSN of the name entered on the form (not required if your country of residence is outside Ireland)
- tax reference number of the owner where the owner is a company.
- Details of your payment card- Laser, MasterCard or Visa (including pre-paid vouchers)
A tax reference number for a company can be either a reference number on any return of income form or notice of assessment issued to the company by the Revenue Commissioners or the registration of the company under the Companies Acts.
Can I pay for multiple properties online?
Yes, you can pay for multiple properties in the online system.
What is the procedure for online payments?
When you login into www.nppr.ie you will have the following two options to pay:
New Customer
If you are a new customer please click the “Start” button. You will be brought through a step by step process for the registering of the non principal private residence(s) and payment of the charge(s).
An Account Reference Code will be generated for you. Your Account Reference Code is a unique number that identifies your account. You will need it to identify your account at a Local Authority Office or to login to the online system.
If you chose to activate your account by email by providing your email address in the registration process, your account reference code will be emailed to you together with your PIN from the NPPR system, please check your spam/trash folder.
This Account Reference Code and PIN can be used for any future charges that may have to be paid i.e. 2010 etc.
Existing Customer
If you are an existing customer please click the “Login” button. Please note that you will require your Account Reference Code and PIN.
Where do I get my Account Reference Code?
Your Account reference number is generated when you register with the NPPR system for the first time. It will be displayed on screen and you should take note of it for future use. It will also appear on your payment receipt.
Do I use the same Account Reference Code every time I pay for my property charge online?
Yes, you will use your Account Reference Number and your PIN to login to the NPPR online system. Your Account Reference Code is quoted on any payment receipt(s) you have received.
I've lost my Account Reference Code, and I have not registered with an email address or my email address cannot be read.
If you are an existing customer and you have forgotten your Account Reference Code please click the Forgot your Account Reference Code? on the Login screen. You will be prompted to enter your first name, last name, PPSN, security question/answer and email address. Once you have clicked the “Send” button you will receive your Account Reference Code by email.
What is the PIN number?
If you have registered your email address with your account a PIN will be automatically sent to your email address. Your PIN is required along with your Account Reference Code to login into your account. Here you can then view your account, change your Account Details, add a NPPR to your account or make a payment.
Where do I get my PIN?
If you are an existing customer and you have forgotten your PIN you have the option to click Forgot your PIN? on the Login screen. You will be prompted to enter your Account Reference Code and email address. Once you have clicked the “Send” button you will receive your PIN by email.
It is recommended that you chose to activate your account by email. You will receive your PIN in an email from NPPR System, please check your spam/trash folder.
What is my Secret Question and Answer?
The Secret (or Security) Question and Answer provides you with a second level of security beyond your normal Account Reference Code and PIN. One of the ways the NPPR System and NPPR Support Team protects accounts from unauthorized access is by asking you to verify your account information, such as First Name, Last Name, PPSN and Secret Question. Without verification, NPPR cannot assist you with your account. When you request a your Account Reference Code, need technical support, or have questions about your account, a NPPR Support Team member will usually ask you for your Secret Question, for verification that you are who you say you are.
My Computer crashed while I was paying – what do I do?
If you received the email with your PIN then you should log in to the system. On the NPPR details page you can check whether the payment was successful for each of your properties. If it was not successful you can proceed again to pay online for the relevant NPPRs. If you are unable to do this or you have any technical difficulties please contact NPPR technical support at support@nppr.ie.
How will I receive my receipt?
You can print off your receipt from the online system when you complete payment or a receipt will be emailed to your email address if you have provided one during registration. Pease retain your receipts
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