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How do I apply for a refund?
Applications for refunds are dealt with by the local authorities. If someone applies to a local authority for a refund for a property within that local authority and if a refund is due, then the local authority will issue payment for the appropriate amount to the person. Application can be made through Contact Us which will be forwarded to the Local Authority or one can phone/write to the Local Authority in question.
Reasons for Refund
- A refund may apply where a person, in the course of moving house, owns two properties for a temporary period. (See above I'm moving house and own two properties on a temporary basis – do I still need to pay the charge?)
- A duplicate payment is made in error.
- A refund may apply if a payment is made and the owner did not realise that the property was in fact exempt on the liability date (see exemptions above).
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